A leading consumer goods, sourcing, and logistics company sought assistance in building digital capability to develop management skills and decision-making. SSA & Company partnered with the client to develop a pilot program that demonstrated operations improvements and customer value through data and analytics. The team identified, scoped, and documented critical projects to ensure clarity and then selected projects related to key strategic and financial levers that would drive ROI.

SSA & Company trained the staff in data-driven decision making and tying the capability building to tangible projects. The results of this pilot program reinforced the need for data-driven decision making and in turn improved the company’s ability to manage labor costs, supplier quality, and customer profitability.