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Dave Niles (President of SSA & Company) joins Gary Reiner (Special Advisor to General Atlantic; former SVP & CIO, General Electric) and Robert Willett (former CEO, Al-Futtaim) as special guests in a panel discussion hosted by Next Generation Leadership. The session chair, Brad Anderson (former CEO and Vice Chairman of Best Buy) led the discussion, exploring the challenges of developing corporate capabilities in global businesses and driving continuous improvement by creating a learning organization. Next Generation Leadership (NGL), one of SSA’s sister companies, is a CEO-readiness membership organization designed to prepare key members of the corporate C-suite for the real-world challenges of running a Fortune 500 company. Here are the practical and actionable insights that emerged from this session.
Based on the feedback from many of NGL’s participants, this proved to be the session that yielded the most practical and actionable insights on how to empower your people, how to structure your organization, how to use metrics correctly, and how to create a culture of candor:
- The leader has to own it and be loud about it, everywhere he or she goes;
- It is always a cross-functional effort – the metric must apply to all teams and you must be able to map out how each team will affect the metric and own the solution;
- Build a culture where you are asking all of your employees all of the time to come up with ideas to improve the metric every day.