Insights

Actionable insights that help companies bring their strategies to life. We connect the dots between the CEO, organizational performance, and digital transformation.

Chris Ventry Quoted in Retail TouchPoints “How Retailers Can Control Costs Even As Return Rates Climb”

Chris Ventry, Vice President of Retail & Consumer Packaged Goods spoke with Retail TouchPoints about trends he’s seeing in stores and online and how retailers can update their marketing messages to help their customers feel more at ease. He explains […]

John Rodgers Featured on AM Best Audio Podcast “Should Insurers Cover Pandemic Risk in Business Interruption?”

Chief Operating Officer & Managing Partner, John Rodgers, was recently featured in an AM Best Audio podcast on the topic of COVID-19’s impact on the insurance industry. You can listen to the full podcast here.

A Transformational Summer Intern Experience

The COVID-19 pandemic has impacted nearly every facet of our lives and business operations. Summer internship programs too. Many companies chose to postpone or even cancel their programs, but not SSA & Company. This program is a significant part of […]

Chris Ventry Quoted in Retail TouchPoints “5 Ways To Rein In Costly Online Returns”

Chris Ventry, Vice President of Retail & Consumer Packaged Goods recently shared his insights with Retail TouchPoints about increases in online sales and subsequent returns. Chris explains how retailers should use this influx of returns to their advantage stating, “Data […]

Nick Kramer Interviewed by WWD “Clienteling Takes Fashion Retailers Directly to Shoppers”

Nick Kramer, Vice President Digital and Analytics was recently interviewed by WWD about new tactics retailers are employing to reach customers during the pandemic. He examines the influence of data on the process of clienteling stating, “Once you have your […]

Matt Katz Quoted in BoF: “How E.l.f. Made a Comeback”

Matt Katz, Managing Partner and Head of Retail & Consumer Packaged Goods was recently quoted in BoF about his take on Elf Cosmetics digitally-fueled turnaround. He emphasizes the importance of driving growth growing without straying too far from a company’s […]

Chris Ventry Featured in Retail TouchPoints “Personalization Gains New Relevance As COVID-19 Challenges Brand Loyalties”

Chris Ventry, Vice President of Retail & Consumer Packaged Goods was recently featured in a special report by Retail TouchPoints looking at the increased need for customer loyalty initiatives and how to implement a successful personalization strategy. Chris explains this […]

Matt Katz Interviewed by BBC “Is click-and-collect the future of shopping?”

Matt Katz, Managing Partner and Head of Retail & Consumer Packaged Goods was recently interviewed by BBC about his thoughts on the longevity of some of the pandemic-era programs retailers have put in place. Matt explains that he thinks many […]

Matt Katz Quoted in WWD “Fashion vs. the Economy: Retail Faces Double Dip”

Matt Katz, Managing Partner and Head of Retail & Consumer Packaged Goods recently spoke with WWD about how the ‘starts and stops’ of the pandemic have shaped both consumer buying habits and the digital acceleration of retailers. Matt explains that […]

Unlocking Revenue & Reducing Costs through a Post-Acquisition Operations Strategy for a $1B Healthcare Services Company Learn More