Organizations are entering a “New Abnormal”—the uncertain period between now and when the COVID-19 crisis has truly subsided. CEOs have never faced a crisis with such volatility, complexity, and wide range of possible outcomes. As former Johnson & Johnson CEO, […]

Recently, much attention has been spent hypothesizing about how the final phase of recovery for COVID-19 will manifest and impact the future in the New Normal. That focus on the New Normal, however, is premature. In fact, the next phase […]

General Stanley McChrystal on communicating in the current environment People resist doing video calls from home. Get over it. Visual connection is even more crucial now. CEOs: don’t let a day go by without at least 2-3 video calls with […]

COVID-19 has shocked the retail and consumer world. For some, an entire season (or two) of merchandise has gone unsold in brick-and-mortar stores across the globe, unallocated in distribution centers, and even left half-produced in factories up the supply chain.  […]

In the post-COVID resurgence, acute focus on strategy, leadership, and risk, by the executive suite is paramount. And the chance to accelerate the digital operating model may be once in a lifetime opportunity. With the unprecedented disruption across industries and […]

The Corona Virus (COVID-19) is disrupting all businesses in an unprecedented way. Several service industries that rely heavily on in-person consumer interactions to deliver their product—for example, airlines, hotels, retail—have been adversely impacted by the restrictions and social distancing mandates. […]

Winning from Home: Remaining Effective During Remote Working Special thanks to Stephen Miles, Founder & CEO, The Miles Group, for his contribution to this piece. The Corona Virus (COVID-19) is disrupting all businesses in an unprecedented way. Several service industries […]

Winning from Home: Remote Workshop Best Practices As a continuation of our “Winning from Home” series where SSA is helping clients identify ways to help their employees be effective working in a remote environment, one of the more challenging scenarios […]