We work with a wide variety of professional services firms, including law firms, information services companies, and education and publishing organizations.
Our work with professional companies improve transparency and build a higher level of trust both within the firm – whether in client/project progress, billing consistency and accuracy, fee estimation or write-downs – and externally, with fee arrangements, service process, client requirements, over-runs, results and satisfaction. In most cases these firms work more efficiently, lowering billable hours or servicing costs, while maintaining or building rate and margin, and increasing volume.
Our experience includes: operating model design, cost reduction, organizational effectiveness, revenue growth, customer service performance improvement, information quality.
Contact this practice leader directly, or submit an inquiry:
Managing Partner, Chief Operating Officer