Six Sigma Goes Shopping

Business Week, September 10, 2009- Six Sigma, a statistical and data-driven approach to problem solving that has been used by manufacturing, financial services, and pharmaceutical companies since the 1990s, has resurfaced this decade in a new arena—retail. Some of the country's largest retailers and grocers have implemented Six Sigma programs over the last few years, resulting in substantial cost reductions and profit improvements. BusinessWeek asked Six Sigma consultancy SSA & Company to share some of the most innovative and cost-effective uses of Six Sigma that they've encountered in the retail realm.

                                                                                                                                                                   Read the Full Article