Technology Transformation Optimization

TTO^P (Technology Transformation Optimization Powered by Process Improvement) is a rigorous, disciplined approach that applies proven Lean Six Sigma tools and techniques to address the problems of technology implementation.  It helps companies make a solid case for the need to change, focuses on core business processes that drive value creation, and ensures that investments in systems integration actually deliver the promised benefits. 

Building the case for change.  If you want people to change their behavior, you have to start by making a clear business case for change, and this message needs to come from the executive suite.  Why are we doing this, and how will it benefit the bottom line?  A successful approach takes a cross-functional point of view; employs sound principles of change management and project planning; and has everybody singing from the same songbook.  That last point may seem obvious, but many ERP programs sink because of basic incompatibility and/or lack of collaboration among the client corporation, the systems integrator, the software vendor, and other third parties.

Focusing on the business processes that really matter.  Successful technology transformation focuses on the business processes, not on the technology itself.  If the processes aren’t clear to begin with, no amount of software or hardware will fix the problem.  Successful implementation requires getting the process details right in the design phase, based on a detailed understanding of the current environment and what needs to change.  It also requires breaking down the functional silos that create barriers to change.

Capturing and sustaining the benefits.  Once the new systems are installed, employees must be fully trained and ready to take full advantage of the investments.  Companies also must be prepared to iron out the inevitable bugs in the early days and to monitor the impact of the systems: fine-tuning as needed to ensure usability and compliance, looking for further opportunities to optimize processes, and measuring and validating financial results.
Our TTO^Pmethodology can be applied either during or after systems implementation.  While the most efficient approach is to start during the design phase and carry through construction, implementation, and maintenance, TTO^P is equally effective when used immediately after implementation, to resolve process issues that arise as a result of the new systems.

For more information please contact info@ssaandco.com

SSA & Company - Transforming business through smarter process