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Deal-Hunters on Track to Spend Record $12B in US Cyber Monday Shopping Spree

Matt Katz was featured in this Reuters article speaking about consumer spending during cyber weekend.

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Cyber Weekend Sales Top $10 Billion as Retailers Gear up for Cyber Monday

Matt Katz was featured in this Digital Commerce 360 article about why the beauty category is poised to win big this holiday season.

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In the Age of Self Service, Live Agents Remain a Must-Have

Nick Kramer is featured in this CX Dive article about bridging the gap between self-service and live agents in the customer service landscape.

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Citi Considers 10% Job Reduction

Pierre Buhler is featured in this Retail Dive article about the reorganization underway at Citigroup under new CEO Jane Fraser.

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Corporate Overhaul at Citigroup

Pierre Buhler was featured in this CNBC article about the corporate overhaul underway at Citigroup in the wake of the new CEO Jane Fraser’s plan for sweeping layoffs in an attempt to cut costs.

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Targeting Friction in Corporate Cash Flow

Pierre Buhler is featured in this American Banker article about new strategies for corporations looking to better manage cash flow and working capital. 

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Banking’s Cost Crunch: Tackling Layoffs and Regulatory Challenges

Beyond personnel overages, banks are pressed to get their costs well under control for the foreseeable future. The second article in our two-part series looking at the top risks facing banks focuses on the ever more demanding regulatory and compliance requirements, increased need for human and financial resources, and commercial and personal defaults/default risks to avoid.

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Rising Costs, Tough Choices: Banking in the Era of Inflation

Banks have entered a period of increased uncertainty over the last few months. Notation agencies like Fitch have already started to review ratings, and countless banks are either downgraded or being considered for a downgrade. No one is spared, neither small banks nor large banks.

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The Year’s Top 10 Enterprise AI Trends

Nick Kramer was featured in this CIO Online article looking at business process automation, one of the top 10 trends in enterprise AI for 2023.

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