SSA & Company Introduces New Knowledge and Insights Capability on Website

New York, May 20, 2009: SSA & Company, a leading global operations consulting firm, has developed a new Knowledge and Insights capability on its website to share its process improvement and industry expertise with the broader business market.

“We’re very excited about this new capability,” says Dave Niles, President of SSA & Company.  “Our work on thousands of projects with hundreds of companies around the globe gives us a unique perspective into trends and issues both within and across a variety of industries.  We wanted to create an accessible and effective way to share those perspectives in a public forum.”

SSA & Company’s new Knowledge and Insights capability is comprised of two primary functions: “Fresh Perspectives” and “Industry Insights.” “Fresh Perspectives” is a series of short essays about key issues and topics in the process improvement industry, with new contributions added weekly.  “Industry Insights” is a database of white papers written by SSA & Company associates about trends, experiences, and projects on a wide variety of industries and issues.

“We have a great deal of unique knowledge capital,” says Scott Miller, SSA & Company’s CEO and the former CEO of Hyatt Hotels.  “This gives us a way to regularly share that knowledge capital to help companies understand the tremendous impact process management has on business performance.”