Too many operations consulting and process improvement initiatives miss the mark because they are nothing more than the “flavor of the month.” Oftentimes, these process improvement efforts fail because they are disconnected from the real business strategy of the company and/or scoped too broadly. SSA & Company’s approach to operations improvement is grounded in the development of an intimate understanding of your unique business circumstances.  We apply our Lean Six Sigma and business process improvement consulting experience to help you identify opportunities for quick wins and areas ripe for  continuous improvement for the longer term.

First and foremost, SSA & Company exists to deliver quantifiable business results for our clients.  To achieve this, we segment our operations consulting offerings into five key areas:

• Operations Assessment and Diagnostic
• Capital and Cash Management Analysis
• Customer and Operating Framework Assessment
• Process Optimization
• New Product Innovation

Operations Assessment and Diagnostic

The Operations Assessment and Diagnostic is an intense assessment of your current business and operating performance.  Typically two to four  weeks in length, the Operations Assessment and Diagnostic provides a clear view of business process issues and opportunities based on data and analysis of your operations.  Using this analysis, we help you prioritize areas of focus based on strategic objectives and help create a roadmap for your business improvement activities.

Capital and Cash Management Analysis

SSA & Company’s Capital and Cash Management offering is a comprehensive three-week process that investigates your cross-functional end-to-end cash cycle, including Purchase to Pay, Order to Cash, and Supply Chain logistics, to unlock cash on to your balance sheet and improve the effectiveness of working capital.  Typically, our Capital and Cash Management projects deliver returns over five times the investment.

Customer and Operating Framework Assessment

SSA & Company’s Customer and Operating Framework Assessment helps companies create the necessary business metrics and dashboards executives need to gain clear insight into business performance and customer satisfaction.  To achieve this, we conduct a comprehensive analysis of data sources to ensure that your data and measurement systems are accurate and truly reflect the performance of your operations.  This assessment provides management with critical Key Performance Indicators (KPIs) and aligns the organization around common goals.

New Product Innovation